Healthcare & Insurance

The healthcare industry faces tough modern-day challenges – Coping with rising healthcare costs, ensuring timely payment processing, accurate invoicing, and keeping up with regulatory changes – the list is endless. Increasing cost pressures, sweeping shift towards individual plans, and market fluctuations, healthcare payers are struggling to lower costs and retain their competitive position.

A critical aspect – Healthcare policy billing, usually includes Issues around claims, payments, and invoice management resulting in revenue leakages at the cost of patient experience & business growth.

Using RIA’s expertise, healthcare organizations can embrace the right solution for their revenue management.

Fully Insured Health Plans
  • Accelerate time to market in COVID-19 scenario
  • Replacement and consolidation of legacy billing systems
  • Providing end-customers flexibility to generate accurate invoices through self-service
  • Enhanced UX
  • Eliminate revenue leakages
  • Easy integration with existing IT systems
ASO Health Plans
  • Premium and fee calculation ability depending on qualifying events such as member termination, addition, etc.
  • Clear view of whom to charge and what to charge
  • Seamless capability for building flexible pricing models based on customer relationship
  • Eliminating billing confusions, introducing billing accuracy
Dental Health Plans
  • Replacement of different Billing and AR system (causing discrepancies) with a single system
  • Powering the client’s own shop, quote and enrolment setup for direct plans and interface to policy admin
  • Complete policy lifecycle management with retro-effective capabilities for new enrolment, updates to policy renewal, termination and re-instatement of policy
  • Paid-through date calculation and interface to claims system
    Plugging revenue leakages
Pharmacy Benefit Management
  • Robust solutions for pharmacy rebate billing and receivables management
  • Replacement of legacy systems with streamlined automation
  • Revenue process transformation
  • Big data solutions for pharmacy benefit management to cope with ever increasing volume of data
  • Real-time integrations with upstream and downstream systems
  • Highly scalable and robust payment application
Provider Revenue Management
  • Innovative and integrated care pricing
  • Relationship based pricing
  • Cross-selling insurance products
  • Replacement of legacy systems
  • Process efficiency through consolidation