Experience: 5 to 7 years
Qualification: any relevant bachelors degree
Location: Pune, Trivandrum, Remote working
Technical Know-How: SQL, Oracle Customer Care and Billing
Job description:
- Possess strong knowledge of Oracle Utilities Customer Care and Billing functional aspect (utilities domain) and worked on CC&B/C2M/CCS testing as a functional tester or test lead for minimum 2-4 implementation projects
- Possess strong understanding of CC&B functionalities, processes and screen navigation
- Ability to understand the business design documents and functional design documents and convert them to test scenarios and test cases
- Knowledge in preparing test data for CC&B application
- Hands on any automation tool for CC&B testing
- Experience in guiding and mentoring junior testers for CC&B testing
- Experience in writing and defining overall test strategy
- Experience in producing and handling Traceability matrix
- Expertise in any two modules: V set Up, Credit &Collection, Sales and Marketing, Billing, Payment, Rate etc.
- In depth knowledge of Meter to Cash flow and billing
- Strong knowledge of SQL
- Analyze issues based on error received while testing
Personal Skills:
- Good written and verbal communication skills
- Should be able to work independently, as well as in a team environment.
- Should be able to pick any new technology, research it and implement it in short time frame.
About RIA Advisory:
RIA Advisory LLC (RIA) is a business advisory and technology firm specializing in Customer Care & Billing and Revenue Management across industries such as Utilities, Banking, Payments, Capital Markets, and Exchanges. With deep subject matter expertise, we help clients resolve complex challenges, streamline business and technology processes, and maximize ROI.
Our Utilities Vertical focuses on Customer Care and Billing. (CCB/C2M), Customer Information Systems (CIS), Meter Data Management, and connects the business goals of utility companies to IT applications and services that strengthen customer relationships and pave the way for the future.
With operations across the U.S., Canada, Mexico, UK, India, Philippines, and Australia, we are committed to delivering innovation and efficiency to our clients worldwide.
Services Offered:
Our Utilities Vertical delivers services through its unparalleled expertise in business practices. All practices are multi-faceted with the utility solutions and projects we support, including customer information and billing systems (CIS), customer relationship management (CRM), advanced metering infrastructure (AMI), meter data management (MDM), mobile workforce management (MWF), enterprise resource planning (ERP), customer self-service (CSS), enterprise asset management (EAM), and our application management services (AMS).
For more information, please visit our website: https://riaadvisory.com/
