Title: Senior Project Manager
Experience: 12 to 18 years
Qualification: Relevant degree from a reputed University
Location: Pune
Technical Know How- Advanced level of MS Excel skills, Knowledge in Agile / Scrum methodologies.
Roles and responsibilities:
• Manage the project lifecycle starting from initiation phase to production support.
• Offshore Project Manager for large US based Oracle utilities product implementations (CCB/C2M).
• Work closely with onsite project Manager around project governance and tracking, working with global teams
• Understand project budgets, timelines, sow, and exposure of directly dealing with clients
• Manage budgeting, forecasting of resources and burn rate based on project plan, resource allocations, accruals and report to delivery leadership.
• Handle small to medium size projects, people management experience.
• Should be able to lead the presentations, prepare reports for clients. Manage deadlines and milestones/client expectations
• Hands on with MS power point to present weekly charts and status reports to leadership.
• Work with client stake holders for devising phase wise project plan, hardware and software requirements, organizing requirement and fit gap sessions.
• Work with solution architects & technical architects to understand the overall landscape and bring in the client architects to meet integration requirements as per NFR SLAs.
• Should be able to track the project in Agile way plus able to provide project level repots to external stakeholders.
• Hands on Knowledge of Agile, SAFE scrum methodologies and own end to end delivery of the project releases.
• Working knowledge of project development tools like Rally, JIRA, Confluence and GIT, also be able to create Gantt chart and present to client.
• Work with client representatives to bring in change control process and keep the budgets in range.
• Should be able to handle single or multiple teams for single project delivery
• Conduct multiple calls with various teams during the day to follow up on tasks and manage risk.
• Must be able to communicate clearly between teams in various geographies (mostly US and UK based).
• Should be able to create detailed, phase wise Project plans, negotiate with clients for IJAT timelines, releases
• Support UAT, plan and deliver demo sessions to clients
• Understands the severity of issues and is able to address it in time.
• Well versed with risk management, scope & change management.
• Past experience must include understanding of technology used, knows end to end cycle of the project, integrated systems, guidance to client on strategy to deploy what’s need in time.
Requirements & Experience:
Candidate must meet the following requirements:
• Knowledge of enterprise systems architecture including deployment methods.
• Must have worked on at least 2 end to end projects from initiation to production phase.
• Willingness to coordinate with members in various geographies.
• Excellent written and verbal communication skills to interface with clients.
• Must have worked on at least 1 Billing product project implementation.
• Know-how of how Oracle product support works.
About RIA Advisory:
RIA Advisory LLC (RIA) is a business advisory and technology firm specializing in Customer Care & Billing and Revenue Management across industries such as Utilities, Banking, Payments, Capital Markets, and Exchanges. With deep subject matter expertise, we help clients resolve complex challenges, streamline business and technology processes, and maximize ROI.
Our Utilities Vertical focuses on Customer Care and Billing. (CCB/C2M), Customer Information Systems (CIS), Meter Data Management, and connects the business goals of utility companies to IT applications and services that strengthen customer relationships and pave the way for the future.
With operations across the U.S., Canada, Mexico, UK, India, Philippines, and Australia, we are committed to delivering innovation and efficiency to our clients worldwide.
Services Offered:
Our Utilities Vertical delivers services through its unparalleled expertise in business practices. All practices are multi-faceted with the utility solutions and projects we support, including customer information and billing systems (CIS), customer relationship management (CRM), advanced metering infrastructure (AMI), meter data management (MDM), mobile workforce management (MWF), enterprise resource planning (ERP), customer self-service (CSS), enterprise asset management (EAM), and our application management services (AMS).
For more information, please visit our website: https://riaadvisory.com/
