Kamal Shukla

Chief Customer Success Officer

As the Customer Success Partner of at RIA Advisory, Kamal is responsible for ensuring RIA customers realize the value of their investments in IT projects. He has been in the revenue management space for 12+ years having delivered multiple ORMB product implementations at Fortune 500 companies. Most recently he was CIO of the healthcare, pharma and financial services businesses at Conduent, one of the world’s largest BPO service providers.

Prior to that, he spent ten years with Oracle in the ORMB business unit as a Senior Director, leading multiple functions from delivery, business development, marketing and alliances globally throughout his tenure.

Before joining Oracle, Kamal spent ten years in the financial services space working at Citigroup & Merrill Lynch holding different positions ranging from product and program management managing a large global team. Kamal holds a Master’s degree in Management and a Bachelor’s degree in Information Technology both from New Jersey Institute of Technology.